Returns & Exchanges
At HOBBIES ONLINE, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all fashion items in their original condition. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures a quick resolution for your wardrobe.
Return Process
- 1.Initiate Your Request
Log into your HOBBIES ONLINE account and select the items you wish to return from your order history to generate a return authorization.
- 2.Prepare the Package
Place the unworn garments with original tags attached into the original shipping bag or a secure box, including the provided packing slip.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.